LuxTherm specializes in stylish and functional insulated bags, including the LuxTherma™, designed to keep meals hot and drinks cold. Our products are tailored for modern women who prioritize organization and elegance in their daily lives.

To maintain the quality and functionality of your LuxTherm insulated bag, it is recommended to clean it with a damp cloth and mild soap. Avoid using harsh chemicals or abrasive materials that may damage the fabric or insulation.

LuxTherm offers free worldwide shipping on all orders. Orders are processed within 5-10 business days, and customers will receive a tracking number once their order has been shipped to monitor its progress..

LuxTherm has a 30-day return policy. Items must be in their original condition, unused, and with tags attached. To initiate a return, customers should contact us at contact@Luxtherm.com for further instructions.

Yes, certain items such as perishable goods, custom products, and personal care items are non-returnable. Additionally, items on sale or gift cards cannot be returned. Please contact us for any specific inquiries regarding returns.

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor your order's progress until it reaches your destination.

If your order arrives damaged, defective, or incorrect, please inspect the item immediately and contact us at contact@Luxtherm.com. We will assess the issue and provide a solution as quickly as possible.

For any inquiries, customer support, or feedback, you can reach us via email at contact@Luxtherm.com. Our customer support team is available 24/7 to assist you with any questions or concerns.